Ubereats Order Issue
Incident Report for Chowly
Resolved
This incident has been resolved.
Posted Nov 21, 2023 - 10:52 CST
Monitoring
This issue appears to have been resolved, our team is continuing to monitor.
Posted Nov 20, 2023 - 10:59 CST
Update
We are actively working with UberEats and are continuing to investigate the issue.
Posted Nov 19, 2023 - 12:30 CST
Update
We are actively working with Uber and are continuing to investigate.
Posted Nov 19, 2023 - 11:41 CST
Update
We believe we are not receiving some UberEats order webbooks from Uber. We’re confirming this with the Uber team and will continue to investigate.
Posted Nov 18, 2023 - 15:51 CST
Identified
The issue has been identified, and our team is working on implementing a fix.
Posted Nov 18, 2023 - 15:29 CST
Update
We are continuing to investigate this issue.
Posted Nov 18, 2023 - 13:55 CST
Investigating
We are working with Ubereats to identify the issue with random orders not integrating through the POS.
Posted Nov 18, 2023 - 12:46 CST
This incident affected: Third Party Ordering Solutions (Uber).
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